Shipping Information
Order Processing Times
We strive to process and dispatch your order within 1-3 business days after it is placed. Your order is considered dispatched once handed over to our shipping carrier and in transit to your desired location. Please note, processing times may extend up to 7 business days during peak periods and holidays.
Estimated Shipping Times
Delivery times vary based on your location. Below are the estimated shipping times for each country:
USA: 7-10 Days
Please be aware that shipping carriers may face delays during peak times and holidays, which are beyond our control. Additionally, international shipments may encounter customs delays, potentially extending delivery times.
Order Changes and Accurate Shipping Details
Ensure your shipping details are correct at checkout to avoid delays. If our system detects an issue with your address, our support team will contact you within 3 business days to verify details. If no response is received, we may cancel your order.
If you find an error in your shipping details post-purchase, please contact us at support@allumehealth.com within 24 hours. While we will attempt to accommodate changes, we cannot guarantee modifications after this period.
Delayed Delivery
We prioritize timely delivery, but some delays may occur due to factors outside our control, such as courier issues or severe weather conditions. We will keep you updated and work closely with the courier to deliver your package as swiftly as possible.
Lost or Stolen Packages
If your package is lost or stolen after delivery to the courier, contact us at support@allumehealth.com. We recommend you also contact the courier directly to file a claim. While Savard Digital LLC is not responsible for lost or stolen packages, we will assist in resolving the issue. In some cases, a replacement may be offered depending on the situation.
Shipping Policy Changes
Savard Digital LLC reserves the right to modify this Shipping Policy at any time. It is your responsibility to review the policy regularly to stay informed of any changes. Your continued purchase and use of our products indicate acceptance of this policy.
For any questions or concerns regarding our Shipping Policy, please feel free to reach out to us.