Returns & Refunds Policy

Refund Policy for Allume Health

Allume Health (part of Savard Digital LLC) we are dedicated to delivering products that effectively address your health needs. We are confident in the quality and effectiveness of our products and suggest using them for at least 14 days to experience their full benefits. If you are not completely satisfied after 14 days and within 60 days of purchase, please reach out to us at support@allumehealth.com for assistance.

Cancellation Policy

Changes or cancellations to orders can be made within 24 hours of purchase. After this period, modifications may not be possible as your order will have already been processed. Cancellations made within the 24-hour window will be refunded within 7 business days.

60-Day Money Back Guarantee

We encourage you to use our products for a minimum of 14 days to see the full benefits. If you're not satisfied after this trial period and within 60 days of your purchase, you are covered by our money back guarantee. Please note that shipping fees are non-refundable.

To start a return, please contact our support team via our Contact Us page or directly at support@allumehealth.com. For quicker service, please include your Order Number or the Name and Email Address used when placing your order.

Damaged Items

We ensure our products are well packaged to avoid damage during shipping. If you receive a damaged item, report it within 72 hours of delivery by emailing support@allumehealth.com with a clear photo of the damage. We will assess and determine if you qualify for a replacement at no extra cost. Please note, items damaged through normal wear and tear or misuse will not be replaced or refunded.

Shipping and Delivery

While we aim to deliver your order promptly, please note that delivery delays out of our control (such as courier issues or customs delays) are not our responsibility. For delivery issues, please contact the courier directly. We are not liable for lost, stolen, or delayed packages.

Incorrect Shipping Address

It is crucial that you provide an accurate shipping address at checkout. We cannot resend or refund orders where the incorrect address was provided and not corrected within 24 hours of order placement.

Policy Changes Please be aware that we reserve the right to alter our Return & Refund Policy at any time. Customers should review the policy regularly to ensure they are aware of any changes. By purchasing and using Allume Health products, you agree to accept this policy.